Monday, December 5, 2011

Improvements to the Recognition Process

Dear District Governors of Zones 30 & 31:

I am happy to report that The Rotary Foundation is improving its donor recognition and contribution reports in order to provide better customer service and improve donor satisfaction. There are a few changes that I thought you should know about in order to respond to questions and concerns.

First, effective 1 October 2011, Foundation recognition points will be awarded for all contributions to the Annual Programs Fund, PolioPlus, or the sponsor portion of a Foundation grant. One Foundation recognition point will be given for every US dollar contributed to these funds, which can then be extended to others to help them become a Paul Harris Fellow. Donors will no longer need to be a Paul Harris Fellow themselves before Foundation recognition points are awarded.

Second, new and improved reports will be available to club and district officers on the Member Access Portal by the end of September, including:
Benefactor Report
Club Recognition Summary Report
Donor History Report
Every Rotarian, Every Year Eligibility Report
Monthly Contribution Report

Other forthcoming enhancements include a new TRF Contribution Form, Recognition Transfer Request Form, electronic tax receipting for contributions and additional contribution/recognition reports. Donor recognition processing time and associated costs will also decrease as the benefits of a new system are fully realized.

Implementation of these improvements will begin over this coming weekend. As a result you will find Member Access and the Contribute page on rotary.org to be down periodically. In addition, we anticipate some delays or glitches with the enhanced contribution and recognition reports you are accustomed to. This may include the standard reports available to you via Member Access as well as some of the custom reports that you occasionally receive from me or my fund development colleagues.

We ask for your patience and understanding during this period, and know that the support we are able to provide you and your clubs as a result of this effort will be even better!

Thanks for your attention,
Monica M. Sullivan
Annual Giving Officer, Zones 30 & 31
The Rotary Foundation
Office: 847.866.3282
Fax: 847.328.5260
TRF Contact Center
Available for all general Foundation-related inquiries
866-9ROTARY (866-976-8279)
Contact.Center@Rotary.org

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